100% Purchase Protection

We ensure 100% Buy Protection by offering quality products, risk-free payments and easy return for products purchased on Ritlana.com.

Easy Returns:    

Returns are effortless. The below returns policy applies to goods fulfilled by Ritlana.

General Returns Guidelines

.  Some merchandise cannot be returned. View the non-returnable things.

. Damaged or defective products must be sent back in original condition as they were delivered with accompanying parts and in the original box or packaging.

. Goods that you no longer need is required to be returned in new and unopened state in original packaging.

. Exchange is not an issue. Please refer to About Free Exchange.

Quality Product:

We are committed to sell only authentic products for you at Ritlana, sourced directly from craftsmen’s, artists and manufacturers. All our products go through quality check before inducting in our inventory. Conditions and detailing on product page are accurate to the best of our knowledge.

Secure Payments and Safe Ordering:

Privacy

Ritlana.com realizes that you are concerned about how the specifics of you is commonly used and shared; and we value your trust upon us that helps us to work carefully as well as sensibly. Your privacy is important to you and we work hard to keep your data secure.

How safe is my information?

At Ritlana all of us work to preserve the security of your respective information at the time of transmission using Secure Socket Layer (SSL) software, that encrypts the information you provide, in addition to keeping up with security of this information in accordance with the International Conventional IS/ISO/IEC 27001 on "Information Technology-Security Techniques- Information Security and safety Management System-Requirements".

We do not hold any credit card information. Have partnered with Paypal and Skrill to process your credit card payments. Learn more how Paypal and Skrill protects your information.

It is necessary for you to control unauthorized access to your username and password and to your personal computer . Be sure to sign out any time you finish running on a shared computer. Learn more about our Privacy Policy.

Security

Ritlana promises you that your information is very much protected and also your orders placed are safe. Each of our secure-server application encrypts all of your personal information like credit or debit card number, name as well as address. The encryption technique takes the characters you actually enter and converts these into bits of code which are then safely and securely transmitted online.